Fulfilment Center Administrative Assistant 2

Wayfair LLC•Lancaster, TX

72d•$23

About The Position

We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, and thrive in a fast-paced environment. In order to maintain our high level of delivery standards and meet our customer's needs, the Wayfair Distribution team plays a key role in improving customer satisfaction and driving repeat business. We've been busy building a best-in-class logistics network that allows us to delight customers by speeding up deliveries, adding services, and reducing damage using our own physical, asset-based warehouses. We are looking for talented hard-working individuals to join our growing team - your professional home awaits you at Wayfair!

Requirements

High School diploma or equivalent.
Excellent MS Office skills, particularly Outlook and Excel (logic and data functions, macros, VBA, pivot tables, etc.); ability to learn new systems quickly
Excellent communication skills and ability to communicate clearly in English (verbal and written).
Ability to use a computer keyboard, computer screen, telephone headset and telephone system.
Previous experience with ticketing systems
Demonstrated ability to multitask, and provide a high level of detail
Occasional flexibility required during peak seasons (early mornings, evenings, or weekends) to support engagement across all shifts

Nice To Haves

Previous experience within a warehouse, logistics, distribution, or related environment preferred
Previous involvement with event planning a plus

Responsibilities

Maintain a close working relationship with all warehouse functions; provide support as directed.
Maintain a close working relationship with Talent Management (HR); provide support as directed.
Gather data to compile productivity and operational reports for warehouse management; audit for content and accuracy.
Perform extensive data entry into various business systems; complete tickets, compile reports, and conduct audits.
Provide general office support (file, create POs, order supplies, manage mail, etc.).
Assist with timekeeping activities (enter/adjust data and schedules, create and audit reports, resolve discrepancies, manage points systems).
Assist with new hire onboarding activities including creating packets, new hire data entry, supporting new hire orientation.
Manage time cards and ID badges.
Assist with planning and executing employee engagement and wellness activities
Assist with distribution of employee communication material.
Manage safety logs and reports; actively participate on the safety committee.
Assist warehouse employees with computer usage, questions, etc.
Provide support for other company locations as needed.
Help with travel, site events and/ or training events.
Complete other duties as requested by the management team.