Fulfillment Technician

Custom Health • Indianapolis, IN

1d • Onsite

About The Position

Young At Heart Pharmacy, an Indianapolis-based pharmacy backed by Custom Health, is seeking a motivated, customer-oriented Fulfillment Technician. The technician accurately dispenses medication orders and ensures that orders, medications, supplies, and documentation are handled promptly and professionally. The position also involves processing customer requests and STAT orders as needed, while maintaining a positive demeanor with customers and colleagues.

The technician fills and processes prescription orders, works with pharmacy automation and packaging equipment, supports inventory and delivery preparation, and collaborates with coworkers and Materials Management. On-the-job training is provided to master IV fulfillment. The role includes regular communication by phone, fax, and email with doctors, leaders, administrators, patients, caregivers, physicians, and employees.

Normal hours are Monday through Friday, 9:00 AM to 6:30 PM, with additional time as required by daily workloads. Alternating Saturday shifts from 8:00 AM to 2:00 PM are required. Participation in the on-call rotation is voluntary and includes incentive pay. The work involves extended periods of standing, pushing wheeled carts of bins, and using a desktop keyboard and mouse; lifting up to 10 pounds may be required.

Requirements

• Complete the application and fingerprinting for the Tech-in-Training permit from the Indiana Board of Pharmacy.
• Be able to stand for extended periods.
• Be able to lift up to 10 pounds.
• Be able to push wheeled carts containing bins between locations.
• Be able to operate a desktop keyboard and mouse.
• Work well as part of a team.

Nice To Haves

• Previous pharmacy experience is extremely valuable and desired.
• An active pharmacy technician license from the Indiana State Board of Pharmacy is preferred.

Responsibilities

• Fill daily prescription orders, including punch cards, bulk items, OTCs, compounding, strip packs, and pre-packs.
• Process and organize facility cycle fills.
• Follow a calendar cycle schedule to stay on task.
• Monitor batch activity using Framework software.
• Operate pre-pack MTS-350 machines and MTS Autobond heat sealers.
• Process orders through DOSIS automation systems.
• Complete on-the-job training to master IV fulfillment.
• Ensure deliveries are complete and fulfilled within established Service Level Agreements.
• Stock and restock medication inventory.
• Assist with toting and manifesting at the end of the day.
• Work with Materials Management to maintain drug levels.
• Collaborate with coworkers to support timely delivery of products.
• Keep the work area clean and organized using 5-S practices.
• Contribute to establishing a continuous improvement culture.
• Communicate courteously and professionally with employees, patients, caregivers, and physicians by phone, fax, and email.
• Perform other duties as assigned.

Benefits

• Six paid holidays; the pharmacy is closed for these holidays.
• 14 days of PTO in the first year.
• Multiple healthcare plans, including one at no employee cost.
• Dental and vision coverage.
• Free life insurance.
• Supplemental insurance plans.
• 401(k) retirement plan with a generous company match.
• Simple IRA.
• Medical and dependent care flexible spending accounts.
• $150 initial scrub allowance and a $50 annual continued allowance.
• Onsite workout facility.
• Voluntary on-call rotation with incentive pay.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed