Fulfillment Tech

Alliance Franchise Brands • Plymouth, MI

1d • Onsite

About The Position

The Fulfillment Tech plays a critical role in ensuring the efficient and accurate processing of customer orders within the fulfillment center. This position is responsible for operating and maintaining fulfillment equipment, troubleshooting technical issues, and supporting the overall workflow to meet delivery deadlines. The Fulfillment Tech collaborates closely with warehouse teams to optimize processes and maintain high standards of quality and safety. By leveraging technical expertise, this role helps minimize downtime and improve operational efficiency, directly impacting customer satisfaction. Ultimately, the Fulfillment Tech ensures that products are prepared and shipped correctly, contributing to the seamless execution of the supply chain.

Requirements

• High school diploma or equivalent.
• Basic mechanical aptitude and experience working with machinery or technical equipment.
• Ability to follow safety protocols and operational procedures.
• Strong problem-solving skills and attention to detail.
• Authorization to work in the United States.

Nice To Haves

• Previous experience in a fulfillment center, warehouse, or manufacturing environment.
• Technical certification or training related to machinery maintenance or repair.
• Familiarity with inventory management systems and order processing software.
• Ability to work flexible hours, including weekends or overtime as needed.
• Strong communication skills to effectively collaborate with cross-functional teams.

Responsibilities

• Operate, maintain, and troubleshoot fulfillment machinery and equipment to ensure continuous operation.
• Monitor and inspect equipment performance, identifying and resolving technical issues promptly.
• Collaborate with warehouse and logistics teams to streamline order processing and fulfillment workflows.
• Perform routine maintenance and safety checks to comply with operational standards and regulations.
• Document technical issues and maintenance activities, providing feedback for process improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED