Full-Time Fulfillment Team Member

Dog Tag Inc.•Washington, DC

4d•Onsite

About The Position

Dog Tag is a nonprofit social enterprise that combines its one-of-a-kind Fellowship program, which serves veterans with service-connected disabilities, military spouses, and caregivers nationwide, with a high-quality bakery. Based in Washington, DC’s Georgetown neighborhood, Dog Tag provides an innovative, hands-on business education program that equips Fellows with the skills to launch their own businesses, transition to meaningful careers in the civilian workforce, or continue their educational priorities. The bakery is where delicious treats and meaningful service meet. Every item created reflects a dedication to supporting those who have served our country, and every sale enables the organization to serve more Fellows and alumni. The ability to engage with the organization in its cafe, as well as through local catering and gift boxes shipped nationwide, extends the reach of its mission to every service member family seeking renewed purpose, identity, and commitment. Working at Dog Tag is more than a job; everyone on staff takes part in the Fellowship Program, plays a role in telling the story of Dog Tag's impact to customers, partners, donors, and neighbors, and becomes an advocate for the mission. Dog Tag is a workplace for those who want to invest in themselves and others. The organization values dedication and high-quality outcomes for all staff members because every individual contributes to the success of the entire community.

Requirements

Excellent Customer Service.
Time management and multitasking.
Knowledge of food safety regulations.
Proficient in Microsoft Office (Excel, Word, Outlook).
Inventory management.
Valid Drivers License required.
Clean driving record and safe driving practices required.
Strong organizational skills with exceptional attention to detail and problem solving.
0-2 years of experience in operations, administration, hospitality, retail, food service, nonprofit operations, or a related field.

Responsibilities

Coordinate daily production schedules to ensure bakery products are prepared, packaged, and completed according to established timelines and quality standards.
Monitor production activities across multiple departments to ensure customer, wholesale, catering, and special orders are fulfilled accurately and on time.
Collaborate closely with bakery staff to communicate production priorities, order requirements, and operational updates.
Review production needs and inventory availability to help support efficient workflow planning and resource allocation.
Assist in identifying and resolving production challenges, bottlenecks, and scheduling conflicts to minimize disruptions.
Maintain awareness of production volumes and deadlines to ensure timely execution of all bakery commitments.
Oversee the preparation and packing of customer orders, ensuring all products meet established presentation, labeling, and packaging standards.
Verify order accuracy before fulfillment and coordinate corrections when discrepancies occur.
Conduct routine quality checks throughout the production and packing process to maintain product consistency and excellence.
Ensure fulfillment procedures align with company standards, customer expectations, and food safety requirements.
Coordinate with delivery partners, retail staff, and internal stakeholders to support timely order distribution.

Benefits

Paid vacation time
Five additional paid holidays per year
Paid end-of-year closing (between Christmas and New Year)
Medical (health, dental, and vision) insurance
Life & accident insurance
Employee Assistance Program
Voluntary benefits include flexible spending accounts (medical, dependent care, transportation)
Short-term and long-term disability insurance
Retirement plans
Free shift drinks
Food discounts
Opportunities for training and career growth