Fulfillment Supervisor

GSP Marketing Technologies•Lenexa, KS

just now

About The Position

Job Summary: Reports to the Fulfillment Manager and is a support to them. The Fulfillment Supervisor is responsible for managing all the activities related to the fulfillment process. These duties include: product fabrication and order preparation, collation, packaging and shipping. Supervisors are responsible for workflow management and informing the Manager of staffing concerns. The Supervisor will cross-train on multiple jobs, and will assume some Manager duties when the Manager is away. Duties and Responsibilities: Works on computers such as by managing emails and entering inventory into the system Ensures workflow is accurate, efficient, and completed on-time Prioritizes, facilitates & expedites all production activities to meet due dates Analyzes orders and budget work-hours of employees Budgets the efficient use of materials and overhead Delivers disciplinary actions to employees as appropriate Ensures timecards are accurate, complete, and collected on-time Ensures report data is accurate, complete, and collected on-time Has ability to analyze data and provide reporting for: Equipment Utilization, Production Cost, Production Methods, Delinquency Data, Schedule Management Data Minimize freight expenses by being privy to shipping systems and delivery options Leads by example by working hard and having positive interactions with other departments Communicates and upholds department policies and procedures to the Department Conduct performance evaluations for employees All other duties as requested, including supporting other departments

Requirements

2+ years of supervisory experience
Familiar with shipping via UPS and FedEx
Proficient in working on Computers and MS
Highly organized and detail-oriented
Motivated by excellence and is results driven
Has great leadership skills
Give and take instruction and work with minimal supervision
Must possess proficient skills in managing: Priorities, Time, People
Self-motivating and self-managing
Excellent English verbal and written communication skills
Manage large workloads, and maintain high quality and accuracy of work
Meet deadlines and mitigate disruptions to work flow
Proficient in math such as arithmetic, fractions and percentages
Thrives in a dynamic work environment with rapidly changing priorities
Ability to pass a basic skills test
Able to lift a minimum of 50 lbs
Work scheduled mandatory weekends and overtime
Is safety conscious
Build effective relationships and build an effective team
Has great problem-solving skills related to production, employees and clients
Project management skills and ability to manage multiple simultaneous projects
Work well with a team and contribute positively to GSP culture

Nice To Haves

Knowledgeable in all aspects of Fulfillment systems, techniques, and principles, preferred
Previous experience in Department budgeting and management is preferred

Responsibilities

Product fabrication and order preparation
Collation
Packaging
Shipping
Workflow management
Managing emails
Entering inventory into the system
Ensuring workflow is accurate, efficient, and completed on-time
Prioritizing, facilitating & expediting all production activities to meet due dates
Analyzing orders and budget work-hours of employees
Budgeting the efficient use of materials and overhead
Delivering disciplinary actions to employees as appropriate
Ensuring timecards are accurate, complete, and collected on-time
Ensuring report data is accurate, complete, and collected on-time
Analyzing data and provide reporting for: Equipment Utilization, Production Cost, Production Methods, Delinquency Data, Schedule Management Data
Minimizing freight expenses by being privy to shipping systems and delivery options
Leading by example by working hard and having positive interactions with other departments
Communicating and upholding department policies and procedures to the Department
Conducting performance evaluations for employees
Supporting other departments