Fulfillment Supervisor

GSP Marketing Technologies•Provo, UT

9d•Onsite

About The Position

The Fulfillment Supervisor is responsible for managing all the activities related to the fulfillment process. These duties include: product fabrication and order preparation, collation, packaging and shipping. Supervisors are responsible for workflow management and informing the Manager of staffing concerns. The Supervisor will cross-train on multiple jobs, and will assume some Manager duties when the Manager is away.

Requirements

5+ years of practical management experience
3+ years of supervisory experience
Proficient in working on Computers and MS
Highly organized and detail-oriented
Motivated by excellence and is results driven
Has great leadership skills
Give and take instruction and work with minimal supervision
Must possess proficient skills in managing: Priorities, Time, People
Self-motivating and self-managing
Excellent English verbal and written communication skills
Manage large workloads, and maintain high quality and accuracy of work
Meet deadlines and mitigate disruptions to work flow
Proficient in math such as arithmetic, fractions and percentages
Thrives in a dynamic work environment with rapidly changing priorities
Ability to pass a basic skills test
Able to lift a minimum of 50 lbs
Work scheduled mandatory weekends and overtime
Is safety conscious
Build effective relationships and build an effective team
Has great problem-solving skills related to production, employees and clients
Project management skills and ability to manage multiple simultaneous projects
Work well with a team and contribute positively to GSP culture

Nice To Haves

Knowledgeable in all aspects of Fulfillment systems, techniques, and principles, preferred
Familiar with shipping via UPS and FedEx
Previous experience in Department budgeting and management is preferred

Responsibilities

Works on computers such as by managing emails and entering inventory into the system
Manages and improve the workflow processes and procedures
Provides recommendations for developing future automated order pickers
Ensures workflow is accurate, efficient, and completed on-time
Prioritizes, facilitates & expedites all production activities to meet due dates
Analyzes orders and budget work-hours of employees
Budgets the efficient use of materials and overhead
Analyzes financial performance and recommends financial improvement plans
Delivers disciplinary actions to employees as appropriate
Ensures timecards are accurate, complete, and collected on-time
Ensures report data is accurate, complete, and collected on-time
Has ability to analyze data and provide reporting for: Equipment Utilization, Production Cost, Production Methods, Delinquency Data, Schedule Management Data
Minimize freight expenses by being privy to shipping systems and delivery options
Leads by example by working hard and having positive interactions with other departments
Communicates and upholds department policies and procedures to the Department
Conduct candidate interviews, maintain a productive staff and report staffing needs to the Manager
Establish and schedule all training activities for the department
Conduct performance evaluations for employees
All other duties as requested, including supporting other departments