Fulfillment Specialist

Aston Carter

2d • $17 - $17 • Onsite

About The Position

Description:
- Responsible for performing daily tasks such as labeling, recording, maintaining records, copying, printing, and other similar duties utilizing appropriate computer program. This job will mostly consist of labeling kits with patient information and ensure the kit is correct before shipping out to the customer
- Fulfilling mail orders and keeping up with productivity standards
- Pull the right product for the right customer in the box with the correct label
- Maintain confidentiality and HIPAA laws- will see addresses and phone numbers
- Enter data, and order information - work with data through Excel. (Need to understand functions like cut/paste, copy/paste, etc…)
- Manage, coordinate and fulfill customer orders (from Medicare & Medicaid services)
- Become a key resource to sales as the Subject Matter Expert on order fulfillment processing
- Identify and help implement enhancements to order management processes and tools to support a
- Partner with other functions to resolve/escalate any issues preventing on-time order fulfillment.
- positive customer experience, streamline order processing, and provide scalable solutions proactively.
- Track all orders via delivery software
- Process customers orders and verify accuracy via HERO
- Prepare outgoing mail for delivery by mail carriers
- Use scanning equipment to gather information about a package
- Create shipping labels for outgoing packages.

Requirements

• Understand functions like cut/paste, copy/paste, etc…

Responsibilities

• Performing daily tasks such as labeling, recording, maintaining records, copying, printing, and other similar duties utilizing appropriate computer program
• Labeling kits with patient information and ensure the kit is correct before shipping out to the customer
• Fulfilling mail orders and keeping up with productivity standards
• Pull the right product for the right customer in the box with the correct label
• Maintain confidentiality and HIPAA laws
• Enter data, and order information - work with data through Excel
• Manage, coordinate and fulfill customer orders (from Medicare & Medicaid services)
• Become a key resource to sales as the Subject Matter Expert on order fulfillment processing
• Identify and help implement enhancements to order management processes and tools
• Partner with other functions to resolve/escalate any issues preventing on-time order fulfillment
• Track all orders via delivery software
• Process customers orders and verify accuracy via HERO
• Prepare outgoing mail for delivery by mail carriers
• Use scanning equipment to gather information about a package
• Create shipping labels for outgoing packages

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
• 5 days of PTO and Holiday Pay after 30 days of working

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed