Fulfillment Specialist

Holon Health • Louisville, KY

2d • $25 - $28 • Onsite

About The Position

Holon Health is a healthcare startup focused on providing whole-person care to individuals with Substance Use Disorder (SUD) and/or mental health concerns. They are seeking a detail-oriented and dependable Fulfillment Specialist to support their Ambassador Program from their Louisville office. This is a 1099 independent contractor position. The Ambassador Program aims to encourage client engagement and recognize recovery efforts through welcome kits. The Fulfillment Specialist will be responsible for the entire process of creating and sending these kits, including inventory management, label printing, packaging, shipping, tracking, and issue resolution. This on-site role is ideal for someone who values accuracy and wants their work to directly impact clients' recovery journeys.

Requirements

• Sharp attention to detail: accuracy matters when every kit represents Holon's care for a client
• Highly organized, with a system for managing inventory, orders, and shipments
• Flexible and adaptable, comfortable adjusting to shifting priorities and volume
• Reliable and hands-on, comfortable with the physical work of packing and shipping
• A problem-solver who takes ownership when a shipment or order needs troubleshooting
• Motivated by meaningful work and Holon's mission of care and second chances
• High school diploma or equivalent required; further education a plus
• Prior experience in fulfillment, shipping, logistics, warehouse operations, or order management preferred
• Comfort with shipping/carrier platforms and basic inventory tracking tools
• Ability to work on-site near our Louisville, KY office
• Ability to lift and move packages as needed for the role
• Must be comfortable working as a 1099 independent contractor, no employee benefits included

Responsibilities

• Own storage and organization of Ambassador Program inventory and welcome kit materials
• Print shipping labels and prepare packages for outbound shipments
• Package and ship client welcome kits accurately and on time
• Track outgoing orders and proactively monitor shipment status
• Manage the full lifecycle of orders, from intake through delivery confirmation
• Identify, troubleshoot, and resolve shipping issues or delivery concerns
• Maintain accurate inventory records and flag restocking needs
• Keep storage and packaging areas organized, safe, and efficient
• Partner with the Ambassador Program team to ensure kits reflect Holon's care and attention to detail
• Other duties as assigned

Benefits

• Space for self care
• Room to grow in a high impact, mission driven startup
• A team that celebrates wins, learns from losses, and has your back
• An on site environment where you actually get to know the people you work with
• The flexibility and autonomy of a 1099 role, letting you set your own schedule and work on your own terms
• Direct access to leadership and a real voice in shaping how we grow

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED