Fulfillment/Quality Specialist

EPE Industries USA IncPortland, OR
$20 - $24Onsite

About The Position

The Fulfillment / Quality Specialist is responsible for end-to-end order fulfillment while ensuring all products meet established quality standards prior to shipment. This role combines picking, packing, and shipping responsibilities with quality inspection, compliance, and continuous improvement support to ensure accuracy, product integrity, and customer satisfaction.

Requirements

  • High school diploma or equivalent required
  • 1–3 years of experience in fulfillment, warehouse, or manufacturing environment
  • Basic math, reading, and computer skills
  • Strong time-management skills with the ability to prioritize tasks and multitask

Nice To Haves

  • Experience with quality inspection or quality control processes preferred
  • Familiarity with shipping systems, ERP (NetSuite), or warehouse management systems (WMS) is a plus
  • Bilingual (Spanish) preferred

Responsibilities

  • Pick, pack, and prepare customer orders according to work orders
  • Verify item accuracy, quantities, and customer-specific packaging requirements
  • Prepare shipments using appropriate materials to ensure safe transit
  • Label, stage, and coordinate outgoing shipments (UPS, FedEx, LTL, freight carriers)
  • Maintain shipping documentation and ensure timely order processing
  • Assist with inventory control, including cycle counts and stock verification
  • Perform in-process and final inspections of products prior to shipment
  • Verify packaging meets customer specifications and internal quality standards
  • Identify, document, and segregate nonconforming materials or finished goods
  • Ensure proper labeling, traceability, and documentation accuracy
  • Report quality issues and collaborate on corrective actions
  • Support root cause investigations related to defects, damages, or customer complaints
  • Maintain compliance with quality systems (e.g., ISO standards, if applicable)
  • Follow all company policies, SOPs, and safety procedures
  • Provide general administrative support to leadership as needed
  • Perform other related duties as assigned
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