Fulfillment & Logistics Supervisor

Green Thumb • Holyoke, MA

1d • Onsite

About The Position

The Fulfillment and Logistics Supervisor will oversee the day-to-day processing and shipping operations for products manufactured at GTI, including the creation, scheduling, and tracking of outbound product delivery appointments. This role involves managing daily activities related to warehousing, inventory control, shipping, and receiving, while ensuring compliance with all relevant regulations and maintaining high levels of customer satisfaction. The supervisor will also be responsible for planning and scheduling maintenance of vehicles and equipment, assisting with documentation, conducting inventory audits, and training employees on packaging, quality control, and operational procedures.

Requirements

• 5+ years’ experience in a production environment
• 2+ years in supervisory experience preferred
• High school diploma or GED required
• Experience in directing and evaluating hourly employees.
• Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgement, common sense, and resourcefulness.
• Adapts and thrives in a demanding, start-up, fast-paced environment.
• Operates with a high level of professionalism and integrity, including dealing with confidential information.
• Excellent organizational and communication skills.
• Knowledge in Continuous improvement, ex. Kaizen, Gemba Walks.
• Ability to establish and maintain effective working relationships with all employees and customers.
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb.
• Must pass any and all required background checks.
• Must be and remain compliant with all legal or company regulations for working in the industry.
• Must be a minimum of 21 years of age.
• Must be able to obtain, and maintain, state badging requirements to work in the cannabis industry (requires background check and state review)

Nice To Haves

• BS/BA preferred

Responsibilities

• Ensure all order discrepancies (overage, shortage, damage, quality issues, invoicing adjustments, etc.) are recorded in the 3-way match log by end of business the day of delivery.
• Performs daily routing of vehicles to various customer and company locations throughout the service area while maintaining compliance with both DOT rules and regulations and achieving a high level of customer satisfaction.
• Works closely with Production, Inventory, and Sales Departments to meet objectives and address service-related issues.
• Manage daily activities related to warehousing, inventory control, shipping, and receiving.
• Ensures that company Delivery Drivers operate in compliance with all Federal, State, Local and company regulations/policies, and procedures.
• Monitor and maintain fulfillment process schedule to meet delivery schedule goals.
• Plan and schedule maintenance of all Powered Industrial Trucks (PIT) and Delivery Vehicles.
• Assist in completing medical cannabis waste profiles, manifests, and shipping documents, and maintain waste processing records.
• Conducting weekly finished product inventory audits & reporting results to the Logistics Manager.
• Confer with Lead’s, Production Supervisors, and Department Managers to coordinate operations and activities within or between departments.
• Must understand and maintain compliance with all state laws and/or regulations that affect Green Thumb Industries (GTI) operations.
• Expected to adhere to safe work practices, follow GMP and HACCP guidelines, maintain sanitary conditions and ensure that product quality is maintained.
• Report to management any conditions or practices that may adversely affect product safety, product quality, or personnel safety.
• Train employees to: Package all final products following GTI product specifications.
• Train employees to: Identify quality issues that could negatively impact the final product.
• Train employees to: Achieve production rates set by the Logistics Manager.
• Perform essential BioTrack functions as needed.
• Complete vault and flower inventories.
• Performs other duties as assigned.

Benefits

• Competitive pay based on experience, qualifications, and/or location
• Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED