Fulfillment Center Supervisor - Inbound

Encompass Supply Chain Solutions•Lewisville, TX

1d•Onsite

About The Position

As one of the nation’s largest suppliers of appliance and HVAC parts, Encompass believes in building a team that feels more like family. They serve both businesses and consumers through their B2B and B2C divisions, helping repair technicians, manufacturers, home warranty providers, and DIYers get the parts they need—fast and securely. As Parts Town Home, they are part of the powerhouse Parts Town family, bringing innovation, exceptional service, and a commitment to a safe and efficient work environment in the residential parts space. Encompass values core values, customer service, enthusiasm, integrity, and the courage to embrace change, all while keeping safety at the heart of everything they do. They are interested in passionate people with fresh ideas from different backgrounds. They are proud to be recognized for their growth and innovation, and they’re always looking for driven team players who are ready to roll up their sleeves, go the extra mile, and help maintain a culture where safety and excellence go hand in hand.

Requirements

High school diploma or GED required
2+ years of experience in warehouse operations, with at least 1 year in a lead or supervisory role.
Experience with warehouse management systems (WMS) and RF scanning equipment.
Strong organizational and problem-solving skills.
Effective communication and leadership abilities.
Proficient in English (verbal and written).
Ability to work in a fast-paced environment and manage multiple priorities.
Knowledge of OSHA safety standards and best practices in warehouse operations.
Flexibility to work various shifts, including weekends or holidays, as needed.
Ability to lift up to 50 lbs. regularly and stand/walk for extended periods.
Comfortable working in varying warehouse temperatures and conditions.
Manual dexterity to operate warehouse equipment and tools.

Nice To Haves

Associate degree or relevant coursework in supply chain or logistics is a plus.
Experience with Lean or Six Sigma methodologies is helpful.
Forklift certification preferred.

Responsibilities

Supervise and coordinate the activities, including unloading, receiving, inspection, staging, and putaway, ensuring timely and accurate processing of incoming shipments.
Monitor employee performance, provide coaching, and conduct training to maintain high productivity and quality standards.
Ensure adherence to company policies, safety procedures, and quality control standards.
Collaborate with warehouse leadership and other departments to optimize workflow and resolve operational issues.
Maintain an organized and clean work environment in the receiving and putaway areas.
Monitor and report on productivity, error rates, and accuracy; implement corrective actions as needed.
Assist in developing and implementing continuous improvement initiatives to increase efficiency.
Schedule labor and manage timekeeping for team members to ensure adequate staffing during shifts.
Promote a positive, team-oriented culture and support employee engagement.

Benefits

Team member appreciation events and recognition programs
Casual dress code
Health insurance
401k/401k match
Employee assistance programs
Time away
Team Member discounts on merchandise plus a variety of other cool special deals with suppliers
Free Nike Airs
Free lunch (team BBQs or catered meals)
Referral Bonus Program
Forklift training programs
On-demand pay options
Paid parental leave
Professional development opportunities