About The Position

This is a part-time Fulfillment Associate position with flexible scheduling. The role involves accurately and efficiently picking, staging, inspecting, and fulfilling customer orders while maintaining a clean, organized, and safe work environment. The associate will also be responsible for operating and maintaining certification for powered equipment, supporting inventory accuracy, completing administrative tasks, and fostering a customer-first mindset through strong communication and teamwork. Additional duties may be assigned as needed to support business operations.

Requirements

  • 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months of Experience using common retail technology, such as smart phones and tablets
  • Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Nice To Haves

  • High school diploma or GED
  • 6 Months of Retail experience
  • 6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden)
  • 6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles

Responsibilities

  • Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
  • Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
  • Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
  • Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
  • Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
  • Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
  • May be assigned other duties to support the needs of the business.

Benefits

  • Health, Dental and Vision insurance
  • Life and Disability insurance
  • Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
  • Flexible spending and health savings accounts
  • 401(k) Retirement account with company match
  • Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
  • Education support programs, including tuition assistance and trade skills scholarships
  • Business Travel Accident insurance
  • Maternity and Parental leave
  • Adoption assistance
  • Lowe's Associate Discount and broad discount platform
  • Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
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