Full Time - Fulfillment Associate - Day
About The Position
This is a full-time, day shift position focused on accurately and efficiently fulfilling customer orders. The role involves picking, staging, inspecting, and delivering orders while maintaining a clean and safe work environment. A key aspect of the job is providing excellent customer service by selecting high-quality items, verifying orders, and assisting customers. The associate will also be responsible for operating and maintaining certification for powered equipment such as forklifts and order pickers, adhering strictly to all safety regulations. Inventory accuracy is crucial, requiring the use of specific apps and systems, and collaboration with leadership to address any picking discrepancies. Additionally, the role includes completing administrative tasks, performing audits, managing locker assignments, and promptly reporting any safety or security concerns. A customer-first mindset, strong communication, and teamwork are essential for success in this role. Other duties may be assigned as needed to support business operations.
Requirements
- 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information
- 6 Months of Experience using common retail technology, such as smart phones and tablets
- Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
Nice To Haves
- High school diploma or GED
- 6 Months of Retail experience
- 6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden)
- 6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles
Responsibilities
- Pick, stage, inspect, and fulfill customer orders accurately and on time.
- Keep staging areas clean, organized, and safe.
- Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
- Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
- Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
- Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management.
- Report safety or theft concerns promptly.
- Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
- May be assigned other duties to support the needs of the business.
Benefits
- Health, Dental and Vision insurance
- Life and Disability insurance
- Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
- Flexible spending and health savings accounts
- 401(k) Retirement account with company match
- Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and Parental leave
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- Annual bonuses
- Enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan
- Grant awards
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
