Part Time - Fulfillment Associate - Flexible

Lowe's Companies, Inc.•Fountain, CO

3d•Onsite

About The Position

This is a part-time Fulfillment Associate position with flexible hours. The role involves picking, staging, inspecting, and fulfilling customer orders accurately and on time. Associates are expected to maintain clean, organized, and safe staging areas. A key aspect of the job is providing excellent customer service by selecting high-quality items, validating orders, answering questions, and directing customers to the appropriate associates when necessary. The position requires operating and maintaining certification for powered equipment such as Forklift, Order Picker, and Narrow Aisle Reach Truck, adhering to all safety regulations. Associates will also contribute to inventory accuracy by utilizing the Orders App, ensuring SIMS compliance, and collaborating with leadership to address any issues with order fulfillment. Additional responsibilities include completing administrative, maintenance, and readiness tasks like audits, order follow-ups, and locker management, as well as promptly reporting any safety or theft concerns. The role emphasizes achieving daily tasks with a customer-first approach, supported by strong communication and teamwork skills. Other duties may be assigned to meet business needs.

Requirements

6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information
6 Months of Experience using common retail technology, such as smart phones and tablets
Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Nice To Haves

High school diploma or GED
6 Months of Retail experience
6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden)
6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles

Responsibilities

Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
May be assigned other duties to support the needs of the business.