Full Time - Fulfillment Associate - Day
About The Position
This is a full-time position focused on fulfilling customer orders accurately and efficiently. The role involves picking, staging, inspecting, and fulfilling orders while maintaining a clean and safe work environment. A key aspect of the job is providing excellent customer service by selecting high-quality items, validating orders, and assisting customers. The associate will also be responsible for operating and maintaining certification for powered equipment, ensuring inventory accuracy, and completing various administrative and readiness tasks. A customer-first mindset, strong communication, and teamwork skills are essential for success in this role. Additional duties may be assigned as needed.
Requirements
- 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information
- 6 Months of Experience using common retail technology, such as smart phones and tablets
- Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
Nice To Haves
- High school diploma or GED
- 6 Months of Retail experience
- 6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden)
- 6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles
Responsibilities
- Pick, stage, inspect, and fulfill customer orders accurately and on time.
- Keep staging areas clean, organized, and safe.
- Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
- Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
- Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
- Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management.
- Report safety or theft concerns promptly.
- Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
- May be assigned other duties to support the needs of the business.
Benefits
- Benefit programs and eligibility information available on benefits page.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
