Full Time - Fulfillment Associate - Day
About The Position
This role is for a Full-Time Fulfillment Associate working a Day shift. The associate will be responsible for accurately and efficiently picking, staging, inspecting, and fulfilling customer orders. They will also provide excellent customer service by selecting high-quality items, validating orders, and addressing customer inquiries. A key part of the role involves operating and maintaining certification for powered equipment such as Forklift, Order Picker, and Narrow Aisle Reach Truck, adhering to all safety regulations. The associate will contribute to inventory accuracy through the use of the Orders App, maintaining SIMS compliance, and collaborating with leadership to resolve any issues with order fulfillment. Additionally, the role includes completing administrative and maintenance tasks, such as audits and locker management, and promptly reporting any safety or theft concerns. A customer-first mindset, strong communication, and teamwork skills are essential for daily responsibilities. Other duties may be assigned to meet business needs.
Requirements
- 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information
- 6 Months of Experience using common retail technology, such as smart phones and tablets
- Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
Nice To Haves
- High school diploma or GED
- 6 Months of Retail experience
- 6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden)
- 6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles
Responsibilities
- Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
- Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
- Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
- Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
- Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
- Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
- May be assigned other duties to support the needs of the business.
Benefits
- Health, Dental and Vision insurance
- Life and Disability insurance
- Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
- Flexible spending and health savings accounts
- 401(k) Retirement account with company match
- Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and Parental leave
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- Annual bonuses
- Enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan
- Grant awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
