Full Time - Fulfillment Associate - Day

LowesMilwaukee, WI
Onsite

About The Position

This Fulfillment Associate position at Lowe's involves accurately picking, staging, inspecting, and fulfilling customer orders while maintaining clean, organized, and safe staging areas. The role requires delivering excellent customer service by selecting high-quality items, validating orders, answering customer questions, and connecting them with appropriate associates. Key responsibilities also include operating and maintaining certification for powered equipment such as Forklifts, Order Pickers, and Narrow Aisle Reach Trucks, adhering to all safety protocols. The associate will contribute to inventory accuracy through the use of the Orders App and SIMS compliance, collaborating with leadership to resolve short picks. Additionally, the role entails completing administrative, maintenance, and readiness tasks like audits, order follow-ups, and locker management, with a focus on promptly reporting safety or theft concerns. Success in this role requires a customer-first mindset, strong communication, and teamwork skills, with other duties potentially assigned as needed to support business operations. Lowe's is a FORTUNE® 100 home improvement company with approximately 300,000 associates, serving around 16 million customer transactions weekly across over 1,700 stores, 530 branches, and 130 distribution centers.

Requirements

  • 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months of Experience using common retail technology, such as smart phones and tablets
  • Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Nice To Haves

  • High school diploma or GED
  • 6 Months of Retail experience
  • 6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden)
  • 6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles

Responsibilities

  • Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
  • Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
  • Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
  • Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
  • Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
  • Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
  • May be assigned other duties to support the needs of the business.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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