Seasonal Fulfillment and Receiving Support Associate, Aurora Town Center
About The Position
As a Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. Duties include receiving and organizing merchandise; tagging items; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; and monitoring alerts so Buy Online Pickup In-Store (BOPS) orders are completed on time. You help keep the stockroom and sales floor running efficiently while greeting customers, resolving issues, and providing helpful service. The role also includes maintaining a shoppable space by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. Colleagues share loyalty program benefits, complete orders, organize the stockroom, and help prepare the team for the next day. The position calls for teamwork, genuine hospitality, attention to detail, adaptability, and a commitment to improving customer satisfaction and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
- Ability to work independently and contribute effectively to a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain an orderly stockroom.
- Pick, pack, retrieve, and complete customer orders, including monitoring alerts to ensure BOPS orders are ready on time.
- Deliver orders curbside and assist customers with questions or issues.
- Greet customers, listen to their needs, and provide helpful, welcoming service.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Share loyalty program benefits and help customers complete their shopping experience.
- Work collaboratively with colleagues and support daily store goals and operations.
- Organize the stockroom and prepare the team for the next day.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
