Fuel Reserved Lot Attendant

TravelCenters of America•DuPont, PA

About The Position

The Fuel Reserved Lot Attendant assists professional drivers using the Reserve-It parking program with arrival, parking, and general information. The role helps maintain a pleasant environment for customers and supports the travel center’s customer service operations. When not assisting with Reserve-It functions, the attendant maintains the cleanliness of the parking lot and fuel island. The attendant follows the customer service sequence outlined in the operation manuals, prioritizes work according to customer and management needs, follows safety guidelines, reports potentially unsafe situations, and communicates with management and coworkers. Other job-related duties may be assigned.

Requirements

  • Good verbal communication skills.
  • Cash handling skills.
  • Ability to work flexible hours, including nights, weekends, and some holidays.
  • Valid driver’s license.
  • Dedicated individual who works well with others.
  • Good work ethic and positive attitude.

Responsibilities

  • Assist professional drivers who use the Reserve-It parking program with arrival, parking, and general information.
  • Maintain parking lot cleanliness and fuel island cleanliness when not assisting with Reserve-It functions.
  • Follow the proper customer service sequence outlined in the operation manuals.
  • Prioritize work according to customer and management needs.
  • Know and follow safety guidelines and report potentially unsafe situations caused by employees or customers.
  • Establish strong communication and rapport with the management team and coworkers.
  • Perform other job-related duties as assigned.

Benefits

  • Medical, dental, vision, and life insurance
  • 401(k) with a company match
  • Vacation and paid holidays
  • Tuition reimbursement
  • On-site meal discounts
  • Discounts on technology, travel, food, and fuel
  • Opportunity for growth and advancement
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