Fuel Center Clerk

The Kroger Co.•Missouri City, TX

15h

About The Position

The Fuel Center Clerk assists customers, operates the cash register, and maintains the neatness and cleanliness of the fuel center. The role includes stocking recovery, completing incident and security reports, maintaining compliance documentation, and demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The clerk delivers excellent customer service, pumps gas, conducts daily tours and inspections, performs cashier functions, answers telephones, and follows corporate policies, safety standards, and company initiatives. The role also requires knowledge of emergency plans, numbers, and procedures, along with the ability to work cooperatively in a fast-paced and sometimes stressful environment.

Requirements

Familiarity with industry or technical terms and processes.
Ability to work in a fast-paced environment.
Ability to work without direct supervision.

Nice To Haves

Any related experience.
Knowledge of company policies, procedures, and organizational structure.

Responsibilities

Model Customer 1st behavior and deliver and encourage excellent customer service.
Pump gas.
Complete daily tours and inspections.
Fill out incident and security reports.
Clean up fuel spills and complete Fuel Spill Reports.
Recover displays and maintain department cleanliness.
Perform cashier functions.
Answer telephones.
Comply with corporate policies and safety guidelines and standards.
Promote and follow company initiatives.
Maintain knowledge of emergency plans, numbers, and procedures.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Act with honesty and integrity regarding customer and business information.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Perform the essential job functions with or without reasonable accommodation.