Fuel Cell Service Technician

Infintium Fuel Cell Systems Inc.•Ocala, FL

About The Position

As a Hydrogen Fuel Cell Service and Repair Technician, you will work independently and alongside manufacturing engineers and other technicians throughout service and maintenance activities. Work takes place at the Infintium Service Center, customer locations, and service dealerships across the United States. The role involves servicing and repairing hydrogen fuel cell power systems used in industrial vehicles, providing technical support and training, and communicating with customers, dealers, and colleagues.

Requirements

Be team-oriented and self-directed, with strong interpersonal and organizational skills.
Be willing and able to learn through methods including internal seminars and self-directed learning.
Be willing and able to travel locally, across North America, and internationally to other sites as required; travel may be up to 75% local and 25% long distance.
Read and follow mechanical and electrical drawings and schematics.
Have strong electromechanical knowledge.
Use hand tools, basic power tools, and diagnostic instruments.
Work well in teams, take direction, contribute ideas and solutions, and bring a continuous-improvement mindset to process optimization.
Be willing and able to work in areas outside the main area of responsibility.
Communicate effectively and explain complex mechanical and electrical systems in simple terms verbally, in writing, and visually.

Nice To Haves

Knowledge of hydrogen fuel cell systems.
Prior experience in electric automotive, energy systems service and repair, electric lift trucks, or a directly related field.
Understanding of PEM (Proton Exchange Membrane) fuel cell stacks and systems.

Responsibilities

Service and repair mechanical and electrical components of hydrogen fuel cell power systems in industrial vehicles.
Follow repair and service documents, processes, and work instructions.
Evaluate system designs and recommend improvements to design, integration, and regular maintenance.
Participate in problem-solving processes.
Support coordination of materials for service and repairs.
Communicate status, results, and next steps with customers, dealership counterparts, and internal colleagues.
Complete daily uptime reports for units in the field.
Provide parts lookup and support for technicians, customers, and dealers.
Complete warranty and quality testing and procedural forms.
Provide technical support and training by phone, on site, and in classroom settings.