FSQA Field Specialist (Southern California)

In-N-Out Burger•Chino, CA

2d•$86,300 - $107,800•Onsite

About The Position

In-N-Out Burger is hiring a full-time Restaurant Food Safety and Quality Assurance Field Specialist based in Chino, California. The position primarily covers Riverside County and portions of Los Angeles County; living in the Inland Empire is preferred. The specialist supports restaurants directly and helps develop and maintain materials, systems, and programs that promote food safety and quality and ensure regulatory compliance. The role involves working with local and state health department regulators, addressing jurisdiction-specific requirements and regulatory challenges, monitoring and reporting metrics, analyzing data for potential food safety concerns, and collaborating with business stakeholders. The specialist executes and improves the Restaurant Food Safety Plan, visits and audits stores, and trains Shift Managers and Divisional Managers, including hands-on training as needed. The role follows a rotating schedule, primarily Monday through Friday, with at least one weekend per four-week period. Occasional after-hours, holiday, and additional weekend work may be required. Regional and overnight travel is required, typically up to 50% of the time; listed primary travel areas include Arizona, Oregon, and Washington. The stated annual pay range is $86,300–$107,800, with final compensation based on experience and other job-related factors.

Requirements

Bachelor’s degree, preferably in biology, chemistry, public health, or another closely related science.
At least five years of food service industry experience with responsibility for food safety, training, and developing written materials.
Strong knowledge and understanding of retail food safety principles and regulations.
CP-FS or RS/REHS professional credential.
Valid driver’s license.
Intermediate to advanced computer skills, including Microsoft Word, Excel, PowerPoint, and Outlook.
Excellent verbal and written communication skills and ability to interact professionally with all levels of management.
Ability to plan, organize, and execute training.
Ability to collaborate and work as part of a team.
Ability to work autonomously.
Self-motivation and a focus on continuous improvement.
Ability to write business reports and present to groups.
For current store associates: at least one year of tenure with In-N-Out Burger, minimum Level 5, no Final Warnings in the last six months, and good standing with Management.
For current store associates: CP-FS or RS/REHS professional credential eligibility and a bachelor’s degree in a science such as chemistry, biology, environmental health, or food safety.

Nice To Haves

Living in the Inland Empire is preferred.
A degree in biology, chemistry, public health, or another closely related science is preferred.

Responsibilities

Remain knowledgeable about jurisdiction-specific requirements and communicate them.
Assist stores in resolving regulatory challenges by serving as a liaison between local health departments and In-N-Out.
Maintain strong working relationships with key regulators, including local or state health department regulators.
Report on key metrics.
Foster mutually beneficial business relationships by identifying needs and delivering business requirements.
Collaborate with business stakeholders to identify and resolve critical issues affecting the business.
Analyze relevant data to identify potential food safety concerns and follow up appropriately.
Complete assigned projects to meet department goals and objectives.
Provide input for improvements to the Restaurant Food Safety Plan.
Execute the Restaurant Food Safety Plan.
Visit and audit stores for compliance with the Restaurant Food Safety Plan and train in areas of deficiency.
Train Shift Managers and Divisional Managers in food safety and provide hands-on training as needed.