FSQ Manager PA

Maola Local Dairies•Philadelphia, PA

1d•Onsite

About The Position

The Food Safety Quality (FSQ) Manager is responsible for the monitoring and advancement of our food safety and quality programs. This role oversees and advances all food safety and quality programs within the dairy operations, ensuring products meet regulatory, customer, and internal quality standards. The FSQ Manager leads daily lab operations and supports the facility’s environmental controls, sanitation practices, HACCP, SQF, and process verification systems to ensure consistent, safe, high-quality finished products.

Requirements

Bachelor’s degree in food science, Dairy Science, Microbiology, or any related field (or equivalent experience) is required.
Minimum of 6 years of experience in quality assurance within the food, beverage, and pharmaceutical industry; dairy experience is preferred.
Minimum of 4 years in a supervisory quality role preferred.
Strong knowledge of HACCP, cGMP, FSMA, and regulatory compliance.
Excellent analytical, problem-solving, and communication skills.
Proficiency in Microsoft Office and quality management systems.
Communicate clearly and effectively through multiple channels – oral, written, visual, and non-verbal – ensuring our messages are understood and delivered appropriately, whether in-person or digitally.
Take responsibility for actions and anticipate challenges before they arise.
Solve problems both within and outside of departments, proactively addressing issues as they occur.
Prioritize understanding and meeting both internal and external customer needs.
Ensure high levels of satisfaction and loyalty by anticipating customer requirements and striving for exceptional service.
Proactive in identifying opportunities and addressing potential threats.
Act independently and decisively, rather than waiting for situations to demand action.
Possess the ability to identify and address complex issues with minimal guidance.
Skilled at analyzing challenges and finding practical, effective solutions.
Take responsibility for deliverables while also supporting others to ensure that collective goals are met.
Able to work harmoniously with others toward a common goal, recognizing and valuing each person’s contributions, is fundamental to successful collaboration.

Nice To Haves

Dairy experience is preferred.
Minimum of 4 years in a supervisory quality role preferred.

Responsibilities

Develop, implement, and monitor quality control systems to ensure products meet internal, regulatory, and customer standards.
Ensure compliance with food safety regulations and standards, including sanitation, allergen control, and pathogen prevention programs.
Supervise and train quality assurance and food safety staff, fostering a culture of accountability and excellence.
Prepare for and conduct regulatory, certification, and customer audits to maintain certifications and healthy customer relationships. Manage all aspects of the internal audit program.
Identify, assess, and mitigate risks related to food safety, contamination, or quality deviations.
Analyze production data, investigate non-conformances, and implement corrective actions to enhance product consistency and safety.
Maintain accurate SOPs, batch records, lab testing results, environmental monitoring logs, and regulatory documentation. Ensure records meet FDA, USDA (if applicable), and customer requirements.
Work closely with operations, sales, procurement, and supply chain teams to align quality and safety requirements and goals with operational efficiency.
Develop and deliver training programs on food safety, sanitation, and quality protocols for facility staff.
Investigate and address customer complaints, monitor raw material quality, and ensure traceability throughout the supply chain.
Other duties as assigned.