FSE Planner

Sidel Group•Norcross, GA

About The Position

Your mission is to streamline field operations planning by serving as the key point of contact for internal customers, ensuring accurate resource scheduling, system integrity, and cross-regional coordination. You will optimize operational performance through proactive technician management, negotiation, and strategic skill development.

Requirements

Managing and measuring Work
Conflict Management
Problem Solving
Action Orientated
Peer Relationships

Nice To Haves

Bachelor degree in Engineering is a plus
English, Spanish is a plus
Foreign language as per regional allocation is a plus

Responsibilities

Register the request on excel file.
When the FSE manager assigns and prebooks the FSE on FSM, send the assignment when requested by manager.
Update the name of the FSE on the excel file.
If external FSE, follow up on logistics with the company.
If internal FSE, book logistics.
Assign the activity on FSM.
Follow up with the owner of the intervention for the activity to be on hardbook and release it.
Manage extension and update activities of FSM according to manager approval.
Follow up on training FSE

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