Frozen Food Supervisor

AlbertsonsShreveport, LA
Onsite

About The Position

The Frozen Supervisor is responsible for overseeing the daily operations of the frozen foods department, ensuring products are well-stocked, properly maintained, and merchandised to company standards. This role supports department performance by managing inventory, maintaining product quality, and leading associates to deliver an efficient and customer-focused shopping experience.

Requirements

  • High school diploma or equivalent required
  • 1–2 years of grocery or frozen department experience preferred
  • Prior leadership experience is a plus
  • Strong organization, communication, and time-management skills
  • Ability to work independently in a fast-paced environment
  • Ability to work in freezing temperatures for extended periods
  • Frequent lifting, pushing, and pulling of up to 40–50 lbs
  • Continuous standing, walking, and bending throughout the shift
  • Flexible availability including early mornings, evenings, weekends, and holidays

Responsibilities

  • Oversee stocking, rotation, and replenishment of frozen products
  • Ensure product integrity by maintaining proper freezer temperatures and storage conditions
  • Monitor freezer cases for cleanliness, organization, and functionality
  • Execute planograms, promotional displays, and seasonal sets
  • Provide friendly and knowledgeable assistance to customers
  • Help customers locate products and offer recommendations when needed
  • Address and resolve customer concerns promptly and professionally
  • Support ordering processes to maintain proper inventory levels
  • Ensure accurate product rotation using FIFO (first-in, first-out) standards
  • Minimize shrink by monitoring damaged, thawed, or out-of-date product
  • Assist with inventory counts and audits
  • Supervise and support frozen department associates
  • Assist with training, coaching, and reinforcing company standards
  • Delegate tasks and monitor productivity to ensure efficient workflow
  • Promote a positive and accountable team environment
  • Maintain a clean, organized, and visually appealing frozen department
  • Ensure shelves and cases are fully stocked and properly faced
  • Verify all pricing, signage, and tags are accurate and current
  • Follow all food safety and sanitation guidelines
  • Maintain safe working conditions, especially around freezer equipment
  • Enforce proper lifting techniques and equipment usage
  • Ensure adherence to company policies and regulatory requirements
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