Frozen Department Manager

Ridley's Family Markets•Eagle Mountain, UT

8d•Onsite

About The Position

This role is responsible for managing the frozen department, ensuring accuracy and high productivity. The individual will focus on customer relations, maintaining department morale, and collaborating with other department managers to improve store sales. Compliance with company policies and providing a professional example for team members are key aspects of the position. Responsibilities include managing inventory, ensuring proper stock rotation, accurate pricing, and creating appealing displays. The manager will also be involved in work scheduling, product returns, and understanding key operational metrics like sales, gross profit, labor, and inventory. Maintaining department records and training team members (if applicable) are also part of the role. Staying informed about the competitive market and reacting to product and price concerns is essential.

Requirements

Certification required for operation of forklift and/or pallet jack.
Other city, county, state, or federal certifications may be required.
Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members and guests.
Ability to read and interpret documents such as safety rules, operating and maintenance manuals.
Basic math skills required.
Required to use or operate pallet jack, forklift, box cutters, two-wheeler, six-wheeler, baler, ladder, etc.
18 years of age.

Nice To Haves

Basic computer skills preferred.
High School diploma or general education degree (GED); or related job experience and/or training are preferred.
An understanding of gross projections, transmittals, weekly summaries, invoices, transfers, labor goals, inventory, and other paperwork as assigned by store management is preferred but can be taught while working.
Previous stocking experience preferred.
Previous leadership skills preferred.

Responsibilities

Exhibit and develop maximum customer relations through friendly and courteous behavior.
Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
Maintain good working relationships with other department managers with the objective of improving sales storewide.
Comply with all company policies, programs and directives as specified in the Code of Conduct.
Provide a professional example for other store team members to follow.
Ensures adequate stock by proper ordering so that inventories can be maintained at optimum levels.
Pays proper attention to: Effective inventory control to guard against spoilage and out-dated product, proper stock rotations, pricing is accurate and legible, and eye-appealing displays that are full and faced.
Plans out work schedules with a direct supervisor and ensures they complement both the department and the rest of the store.
Ensures prompt return of product and maintains compliance with company policies regarding proper receipt of incoming supplier products.
Possesses a good understanding of the meaning of sales, gross profit, labor and inventory and its relationship to the effective operation of the department.
Help Maintain adequate and appropriate department records at all times.
If supervising team members, provides them with the proper training and works with direct supervisor ensuring evaluations and any disciplinary concerns are handled properly and timely.
Stays aware of the surrounding competitive market and promptly reacts to product and price concerns.