Frontline Recruiter

Patagonia•Reno, NV

2d•$95,000 - $110,000•Hybrid

About The Position

The Frontline Recruiter leads full-cycle recruiting for Customer Experience (CX), Distribution Center (DC), and Retail roles within USA and Canada. This role balances individual hiring and high-volume hiring with a focus on quality of hire and candidate experience. This role operates with strong independence in day-to-day execution, applies functional expertise, and identifies opportunities to improve recruiting processes and outcomes. This recruiter is expected to proactively source talent, build pipelines, and partner closely with hiring managers to ensure we hire candidates who align with Patagonia’s values and the realities of frontline work.

Requirements

4+ years of experience in recruiting, with exposure to high-volume or frontline hiring preferred
Proven ability to proactively source candidates and build pipelines through multiple channels including ATS, LinkedIn Recruiter, hiring events, and other platforms
Strong judgment in assessing candidate quality and fit in alignment with job requirements, competencies, and company values
Experience with complex offer negotiations sometimes requiring relocation or tight timelines
Demonstrated ability to influence hiring managers and guide decision-making
Experience identifying process gaps and driving improvements
Strong organization, communication, and stakeholder management skills
Proficiency with major ATS/HRIS technology (e.g. Workday, SAP SuccessFactors, BambooHR, or Greenhouse) to create requisitions, review records, and manage candidate flow from post to hire.
Experience filling positions in multiple states and jurisdictions, often with unique legal and compliance requirements

Nice To Haves

Strategic and curious, with the ability to think creatively about improving processes and attracting talent.
Nimble and adaptable, with comfort in accepting feedback, navigating change, and working through shifting priorities across the organization. Capable of moving between high-level strategy and hands-on execution.
Collaborative relationship builder who can establish trust and play a consultative role with both business stakeholders and candidates.
Strong communicator that is proactive in approach, leveraging various forms of communication to keep searches moving forward and all parties up to speed on status and pending action items.
Quality-focused, consistently delivering high-caliber work and positive experiences for hiring managers and candidates.
Ethical, ensuring inclusive and equitable practices, and acting with integrity, fairness, and respect in all candidate interactions and hiring decision.

Responsibilities

Manage end-to-end recruiting across all frontline teams for both internal and external job requisitions. This includes high-volume seasonal hiring and individual roles
Partner with hiring managers to define role requirements, hiring plans, and timelines
Execute structured, consistent hiring processes aligned to recruiting policies and tools
Ensure equitable and consistent candidate evaluation practices
Develop and execute sourcing strategies (direct sourcing, community outreach, partnerships)
Build diverse candidate pipelines aligned to business needs and company values
Reduce reliance on inbound applicants by actively identifying talent
Maintain ongoing pipelines for high-volume and recurring roles
Advise hiring managers on candidate quality, market insights, and trade-offs
Influence decision-making using structured criteria and evidence-based assessments
Ensure alignment between candidate profiles and long-term success in frontline roles
Support internal mobility while maintaining fairness and transparency
Identify gaps in the current recruiting experience and recommend improvements
Partner with the recruiting technology team to simplify and streamline hiring workflows for managers and candidates
Use data and feedback to improve time-to-fill, candidate experience, and manager satisfaction
Contribute to scalable recruiting practices and tools
Partner with People + Culture Business Partners, Talent Technology teams
Communicate clearly with stakeholders on hiring progress, risks, and priorities
As an individual contributor, conduct your work in alignment with Patagonia’s Leadership Expectations - Leading Self principles: Build People + Teams, Drive Results, Demonstrate Good Judgement.