Frontend Engineer, AI Prototyping

1-800 Contacts•Draper, UT

1d•Hybrid

About The Position

SeekWell is seeking a hands-on Frontend Engineer focused on AI prototyping to join their CX Incubator team. This role involves rapidly building and testing new concepts for their mobile app, with AI being a core component. The engineer will collaborate with a marketer and designer to transform ideas into functional, testable prototypes, integrating existing AI technologies like conversational AI, content decisioning, recommendations, personalization, generative experiences, and voice interactions. The position emphasizes using AI-native development tools and workflows to move quickly from concept to working simulations, focusing on proving out customer experience and underlying technology rather than building a final production-ready solution. This is an opportunity for a builder comfortable with ambiguity, who enjoys creating solutions quickly and learning through experimentation.

Requirements

Strong software engineering skills with experience building web or native mobile applications using React, Angular, or similar frameworks.
Hands-on experience integrating and applying existing AI technologies, models, or services within applications, prototypes, or customer experiences.
Experience working with applied AI technologies such as LLMs, conversational AI, recommendation or decisioning systems, personalization, retrieval/grounding, agents, or generative AI.
Demonstrated ability to independently take an ambiguous AI-powered concept, determine how to build it, and deliver a functional POC or prototype.
Experience integrating APIs, cloud services, data sources, and external systems.
Familiarity with AI-native development tools such as Cursor, Claude, Copilot, or similar technologies.
Strong product and design instincts and an appreciation for great customer experiences.
Comfort with ambiguity and rapid iteration.
Experience incorporating user or customer feedback into prototypes and iterating based on what you learn.
Portfolio, prototypes, side projects, or examples that demonstrate curiosity and self-directed building.

Nice To Haves

Experience with iOS development is a plus.

Responsibilities

Turn ideas, customer problems, and hypotheses into functional, testable prototypes, starting with our mobile app.
Build AI-powered experiences using LLMs, existing AI models and services, APIs, customer and product data, and modern web and mobile app technologies.
Research, evaluate, and prototype with AI models, services, and capabilities to determine the right approach for customer use cases such as content and intelligent decisioning, recommendations, personalization, generative content, conversational AI, and voice experiences.
Independently determine the technical approach needed to take loosely defined AI-powered concepts from idea to a functional, testable POC.
Create realistic customer simulations that can be tested with internal and external audiences.
Explore how to ground, guide, and evaluate AI experiences using customer profile data, customer context, and human-defined guardrails.
Connect prototypes to content libraries, AI SDKs, and staging systems.
Contribute reusable components and integrations to our prototyping platform.
Use AI-native development workflows with tools like Cursor, Claude, Copilot, and similar technologies.
Help define practical guardrails for safe, reliable, and brand-appropriate customer-facing AI experiences.
Use feedback from customer and user testing to rapidly iterate on prototypes and explore different approaches.