Front Store Supervisor

Neighbourly Pharmacy•Brandon, MB

4d•Onsite

About The Position

Miller's Pharmacy is looking for a full-time Front Store Supervisor to join our team in Brandon, Manitoba. This role involves managing daily operations, supervising staff, and ensuring a seamless customer experience within the pharmacy and retail store.

Requirements

Minimum of 1 to 3 years of experience supervising a retail store and leading/training teams
Strong leadership, people management, and communication skills
Professional attitude when interacting with customers, staff, and suppliers
Valid driver’s licence required
Criminal Record Check required

Responsibilities

Manage and support daily operations across the pharmacy and retail store, ensuring efficiency, adherence to policies, and a seamless customer experience.
Operate receiving and shipping procedures, including order checking, inventory tracking, restocking, inter-store transfers, and returns; coordinate with suppliers and manage damaged goods.
Supervise, train, and support staff in various departments; handle scheduling, performance reviews, conflict resolution, and team development.
Maintain accurate billing and cashiering processes (including third-party and POS transactions); collect and manage customer payments.
Organize and maintain stockroom, overstock rotation, marking supplies, merchandising displays, seasonal goods, and ensure inventory systems and paperwork are up to date.
Deliver compassionate customer service by answering inquiries, resolving concerns, communicating effectively, and providing assistance on products, services, and complaints.
Perform various clerical and administrative tasks such as maintaining files, handling phones, and assisting customers at front counters.
Ensure cleanliness, safety, security, and professional standards across all work areas and staff appearance.
Lift, carry, bend, reach, and move items up to 50 lbs as needed, with the ability to stand for extended periods and perform physical duties throughout shifts.
Handle miscellaneous tasks as needed to support the Store Operator and District Director.