Front Store Manager

Neighbourly Pharmacy•Penticton, BC

5d•CA$42,000•Onsite

About The Position

Pharmasave Health Centre #064 (Riverside) is looking for a full-time Front Store Manager to join our team in Penticton, British Columbia. This role involves leading and supporting initiatives aligned with the store’s strategic objectives, adhering to the Neighbourly Pharmacy policy manual, and fostering a positive work environment. The manager will oversee various operational practices including returns, complaints, store security, cash handling, and staffing, while collaborating with HR on personnel matters. Inventory control, budgeting assistance, promotional execution, and shrinkage management are also key aspects of this position. The role requires miscellaneous tasks to support the Pharmacy Manager and District Director.

Requirements

1 to 3 years of retail management experience (preferred), with proven ability to lead and train teams.
Strong people management and interpersonal skills, including motivation, delegation, conflict resolution, active listening, and respectful communication.
Professional attitude with excellent communication skills for interacting with customers, staff, and suppliers.
Valid driver’s licence required.
Criminal Record Check required

Nice To Haves

Experience with retail giftware merchandising is considered an asset.

Responsibilities

Lead and support initiatives aligned with the store’s strategic objectives.
Adhere to and promote the Neighbourly Pharmacy policy manual, fostering a positive work environment that attracts, retains, and engages employees.
Oversee practices related to returns, complaints, store security, and employee discounts, delegating responsibilities where appropriate.
Manage or delegate responsibilities for cash handling, daily reports, banking, and deposits.
Ensure proper store opening/closing, alarm activation, and day-end procedures.
Oversee and manage all aspects of front store staffing.
In collaboration with HR, manage hiring, discipline, and termination as needed.
Oversee inventory control in line with budgets and preferred supplier programs.
Assist the Pharmacy Manager/District Director with budgeting, purchasing, pricing, and inventory strategies to maximize gross margins.
Set and execute promotional goals, including ordering and setup.
Monitor market trends and adjust promotions, product mix, or merchandising as needed.
Control shrinkage related to returns, payouts, theft, and pricing errors; ensure proper receiving and pricing procedures are followed.
Manage the Monthly Cycle Count Schedule and report inventory to the Neighbourly Pharmacy Inventory Manager.
Coordinate signage and POP materials, including placement of banners, promotional signage, and shelf talkers.
Miscellaneous tasks to support the Pharmacy Manager and District Director.