Front Store Manager

Neighbourly Pharmacy•Deep River, ON

12d•Onsite

About The Position

Rx Drug Mart Deep River is looking for a full-time Front Store Manager to join our team in Deep River, Ontario. The compensation listed is a starting point only and will be determined based on the candidate's experience. Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies, with over 300 locations across Canada. They are united by the priority of patient care and strive to provide accessible healthcare with a personal touch. Neighbourly Pharmacy is recognized as one of Canada’s Best Managed Companies and values its employees, supporting their career goals. They are an equal opportunity employer committed to accessibility and equality.

Requirements

3+ years of retail management experience (preferred), with proven ability to lead and train teams.
Strong people management and interpersonal skills, including motivation, delegation, conflict resolution, active listening, and respectful communication.
Professional attitude with excellent communication skills for interacting with customers, staff, and suppliers.
Valid driver’s licence required.
Criminal Record Check required.

Responsibilities

Lead and support initiatives aligned with the store’s strategic objectives.
Adhere to and promote the Neighbourly Pharmacy policy manual, fostering a positive work environment that attracts, retains, and engages employees.
Oversee practices related to returns, complaints, store security, and employee discounts, delegating responsibilities where appropriate.
Manage or delegate responsibilities for cash handling, daily reports, banking, and deposits.
Ensure proper store opening/closing, alarm activation, and day-end procedures.
Oversee and manage all aspects of front store staffing.
In collaboration with HR, manage hiring, discipline, and termination as needed.
Oversee inventory control in line with budgets and preferred supplier programs.
Assist the Store Operator with budgeting, purchasing, pricing, and inventory strategies to maximize gross margins.
Set and execute promotional goals, including ordering and setup.
Monitor market trends and adjust promotions, product mix, or merchandising as needed.
Control shrinkage related to returns, payouts, theft, and pricing errors; ensure proper receiving and pricing procedures are followed.
Manage the Monthly Cycle Count Schedule and report inventory to the Neighbourly Pharmacy Inventory Manager.
Coordinate signage and POP materials, including placement of banners, promotional signage, and shelf talkers.
Miscellaneous tasks to support the Store Operator/Pharmacy Manager.