Front Store Clerk

Neighbourly PharmacySurrey, BC
Onsite

About The Position

Pharmasave Health Centre #015 (Pharmasave Cloverdale) is looking for a part-time Front Store Clerk to join their team in Surrey, British Columbia. This role involves providing excellent customer service, operating the cash register, stocking shelves, maintaining store cleanliness and organization, and supporting various front-store operations. The position requires strong product knowledge, effective merchandising skills, and the ability to handle customer feedback and operational tasks efficiently. The store operates Monday through Friday from 9:00 a.m. to 6:00 p.m., and Saturday through Sunday from 10:00 a.m. to 6:00 p.m., with scheduled shifts falling within these hours. Availability on both weekdays and weekends is required.

Requirements

  • Accurate cash handling and strong customer service skills
  • Ability to stand for extended periods and multitask in a fast-paced environment
  • Clear, courteous communication and strong product knowledge
  • Mature, cooperative attitude with a professional appearance, including proper grooming and a name tag
  • Criminal Record Check required

Nice To Haves

  • Experience in merchandising, retail, or cashiering is an asset

Responsibilities

  • Provide warm, friendly customer service by greeting all customers and handling inquiries courteously
  • Operate the cash register, stock shelves, tidy aisles, and support various front-store tasks
  • Ensure store cleanliness and organization, including performing light janitorial duties and maintaining displays
  • Follow store policies on security, shoplifting, lottery, and CBO ticket handling
  • Monitor cash levels, anticipate change needs, and request pickups when necessary
  • Develop strong product knowledge, stay informed about new items, and maintain awareness of store layout
  • Merchandise products effectively using shelf labels, rotation, and facing techniques
  • Manage allocated sections and notify buyers of out-of-stock items
  • Assist in inventory maintenance and support reordering processes
  • Support seasonal displays and promotional setups
  • Handle difficult customer situations with tact and escalate complaints as needed
  • Report customer feedback and concerns to the store manager
  • Remain productive between customer interactions
  • Complete miscellaneous duties as assigned by the Front Store Manager or Store Operator/Pharmacy Manager
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