Front Store Clerk/Pharmacy Assistant

Neighbourly Pharmacy•Oxbow, SK

10d•Onsite

About The Position

Spencer's Pharmacy is looking for a Front Store Clerk/Pharmacy Assistant to join our team in Oxbow, Saskatchewan. This role involves providing excellent customer service, managing front-store operations, and supporting pharmacy staff in patient care. The ideal candidate will be customer-focused, detail-oriented, and eager to learn.

Requirements

Accurate cash handling and strong customer service skills
Ability to stand for extended periods and multitask in a fast-paced environment
Clear, courteous communication and strong product knowledge
Basic proficiency in Microsoft Office and pharmacy software Kroll (training will be provided)
Mature, cooperative attitude with a professional appearance, including proper grooming and name tag
Criminal Record Check required

Nice To Haves

Previous experience within a pharmacy is an asset (on-the-job training will be provided)
Experience in merchandising, retail, or cashiering is an asset

Responsibilities

Provide warm, friendly customer service by greeting all customers and handling inquiries courteously
Operate the cash register, stock shelves, tidy aisles, and support various front-store tasks
Ensure store cleanliness and organization, including performing light janitorial duties and maintaining displays
Follow store policies on security, shoplifting, lottery, and CBO ticket handling
Monitor cash levels, anticipate change needs, and request pickups when necessary
Develop strong product knowledge, stay informed about new items, and maintain awareness of store layout
Merchandise products effectively using shelf labels, rotation, and facing techniques
Manage allocated sections and notify buyers of out-of-stock items
Assist in inventory maintenance and support reordering processes
Support seasonal displays and promotional setups
Handle difficult customer situations with tact and escalate complaints as needed
Report customer feedback and concerns to the store manager
Remain productive between customer interactions
Support pharmacists and pharmacy technicians in providing high-quality patient care
Greet customers and answer phone calls in a professional manner
Assist with entering, labelling, and packaging prescriptions under the supervision of a pharmacist or pharmacy technician
Accurately count, measure, and package medications according to established protocols
Receive and stock medication and supply shipments, monitor inventory levels, rotate stock, and support inventory audits
Keep the pharmacy area clean and organized; safely dispose of expired medications and hazardous waste in accordance with regulations
Perform clerical tasks such as filing, faxing, scanning, and assist with insurance claims and prescription transfers
Assist with daily pharmacy operations and perform other duties as assigned
Complete miscellaneous duties as assigned by the Front Store Manager or Store Operator/Pharmacy Manager