Front Store Clerk/Merchandiser

Neighbourly Pharmacy•Sidney, BC

3d•Onsite

About The Position

Pharmasave #205 Sidney is looking for a part-time Front Store Clerk/Merchandiser to join their team. This role involves a variety of customer service, merchandising, and operational tasks within the front store and postal office duties. The ideal candidate will be customer-focused, detail-oriented, and able to work effectively in a fast-paced retail environment.

Requirements

Experience in merchandising, cashiering, retail, shipping, or receiving is required
Accurate cash handling and strong customer service skills
Ability to stand for extended periods and multitask in a fast-paced environment
Physically able to lift to 50 lbs and perform packing/loading tasks
Clear, courteous communication and strong product knowledge
Mature, cooperative attitude with a professional appearance, including proper grooming and a name tag
Criminal Record Check required

Responsibilities

Provide warm, friendly customer service by greeting all customers and handling inquiries courteously
Operate the cash register, stock shelves, tidy aisles, and support various front-store tasks
Receive and verify incoming orders accurately
Use a POS receiving system; maintain invoices, purchase orders, and claims
Coordinate inter-store transfers and resolve discrepancies (costs, quantities, terms)
Enter product data (cost, quantity, pricing) accurately into POS
Guide team on receiving procedures when the Merchandise Clerk is absent
Organize and maintain stockroom (orders, overstock, supplies)
Ensure proper stock rotation and periodic inventory clear-outs
Manage marking/shipping supplies; process returns and damaged goods
Apply merchandising standards (rotation, shelf labels, facing)
Maintain assigned store sections; report out-of-stock items
Ensure store cleanliness and organization, including performing light janitorial duties and maintaining displays
Follow store policies on security, shoplifting, lottery, and CBO ticket handling
Monitor cash levels, anticipate change needs, and request pickups when necessary
Develop strong product knowledge, stay informed about new items, and maintain awareness of store layout
Merchandise products effectively using shelf labels, rotation, and facing techniques
Ensure all customers' mail is sorted in a timely fashion
Sort, sequence, and batch mail items
Answer customer questions and concerns about their mail
Review mail items for address accuracy, proper postage, etc.
Perform any combination of tasks in a post office, such as receiving letters, selling postage and revenue stamps, and stamping envelopes
Operate a computer to key in data
Send and receive moneygram
Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage
Exercise physical effort in bending, reaching, lifting, carrying, etc.
Carry out additional duties as delegated by the Front Store Manager and Store Operator/Pharmacy Manager