Front Server

Carver Road Hospitality•Las Vegas, NV

1d•Onsite

About The Position

Carversteak, a contemporary reimagining of the casino steakhouse at Resorts World Las Vegas, offers a unique dining experience with its mid-century modern design, advanced technology, and a menu featuring high-quality steaks and seasonal ingredients. The restaurant boasts an expansive bar, a plush dining room, and a terrace with an outdoor bar and gardens overlooking the Las Vegas Strip. The ambiance is enhanced by a digital art program and a state-of-the-art lighting and sound system. The menu includes dry-aged American steaks, Japanese-certified Wagyu, classic steakhouse staples, and vegan options. The beverage program features an extensive wine list, a curated whiskey collection, and an Avant-Garden cocktail experience with an onsite herb garden. Private event spaces are also available, including dedicated private dining rooms and an outdoor garden.

Requirements

Previous server/hospitality experience.
Experience in a high-volume restaurant/lounge.
Must be able to stand, lift, and bend for extended periods of time.
Must be able to bend and lift up to 50 lbs.
Role may include job duties or tasks requiring repetitive motion.
Exposure to hot kitchen elements or cleaning materials.
Must be able to work and remain focused in a fast-paced and ever-changing environment.
Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.

Responsibilities

Promote and ensure guest satisfaction and build guest loyalty through high-quality service.
Prioritize station tasks, juggle multiple tasks simultaneously, and coordinate station details.
Provide guidance and a leading role to the back server throughout service.
Take orders, inquire about food allergies, and provide information about specials.
Conduct complete and timely food and beverage service while monitoring guests' dining experience.
Maintain professional appearance standards.
Anticipate and accommodate guest needs.
Maintain general cleanliness of assigned stations and the entire venue.
Present menus, answer questions, and make suggestions for all food and beverage items.
Inform guests of all food and beverage specials, with pricing.
Solicit any allergy or dietary restrictions from each guest.
Accurately enter all orders into the POS system and follow proper cash/payment card procedures.
Ensure the timely delivery of all food and beverage to guests.
Possess in-depth knowledge of all food and beverage menus and the company.
Serve all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
Protect establishment, guests, and employees by adhering to Department of Health and company sanitation standards.
Accurately complete all end-of-shift financial procedures, including tips distribution.
Communicate the needs of guests to Front-of-House and Back-of-House support staff, managers, and chefs.
Properly set-up floor and perform other opening/closing procedures as directed by management.
Perform opening, closing, and side-work.
Report all breakage and damage of equipment or furniture immediately to management.
Attend and participate in daily pre-service meetings.
Update knowledge by participating in staff training opportunities.
Portray a positive and professional attitude.
Work as part of a team and provide help and support to all employees.