Front Receptionist - Land Rover Cape Fear

AUDI JLR LOTUS BMW MOTO • Wilmington, NC

90d • Onsite

About The Position

The Receptionist serves as the first point of contact for all guests and callers, supporting the dealership by delivering a professional, welcoming, and efficient front-desk experience. This role requires strong communication skills, attention to detail, and the ability to maintain composure in a fast-paced environment. The Receptionist will assist multiple departments and uphold the standards of professionalism expected within the dealership.

Requirements

• Strong verbal communication and interpersonal skills
• Professional appearance and demeanor
• Ability to multitask and manage competing priorities
• Reliable attendance and punctuality
• Basic computer proficiency
• Ability to work independently while supporting a team-oriented environment

Nice To Haves

• Previous receptionist or customer service experience preferred
• experience with CRM or dealership systems is a plus

Responsibilities

• Greet all customers and visitors in a courteous, professional manner
• Answer, screen, and route incoming calls to the appropriate departments
• Maintain the front desk, lobby, and customer lounge to ensure a clean and organized environment
• Assist with appointment check-ins for Sales and Service
• Provide administrative support including filing, scanning, data entry, and document organization
• Communicate effectively with Sales, Service, and Management to support daily operations
• Uphold confidentiality and handle sensitive information with discretion
• Represent the dealership’s brand and values through consistent professionalism

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed