Front Office Full Time

Hughston•Leesburg, GA
•Hybrid

About The Position

Assist physicians through greeting, registering and directing patients. Perform a variety of administrative functions that ensure charges are collected, posted and charged as necessary.

Requirements

  • Medical Billing/Coding certification or six (6) months experience working in a medical office setting required.
  • High school diploma or equivalent.
  • Must be able to work independently.
  • Must have working knowledge of HIPAA requirements.
  • Must have knowledge of the health care field and medical specialty.
  • This position requires travel to satellite clinics so a valid driver’s license and satisfactory Motor Vehicle Record upon hire are required (MVR will be screened on an annual basis.)

Nice To Haves

  • Knowledge of AthenaNet and medical terminology preferred.
  • Completion of post-secondary education in health-related field.

Responsibilities

  • Greet and register patients.
  • Print appropriate patient paperwork and collect insurance cards.
  • Answer telephone.
  • Schedule initial and return appointments and maintain patient chart.
  • Add notes to appointment to help keep providers informed.
  • Verify insurance benefits/eligibility and document in the computer system.
  • Verify/obtain referral numbers or authorizations for upcoming appointments.
  • Enter/update patient demographic data.
  • Collect co-pays and deductibles.
  • Post daily charges to patient accounts.
  • Review, enter, and edit daily bank deposits, charge data, and deposit report to ensure payments are posted accurately.
  • Distribute work and school excuses to patient as needed.
  • Track “no show” appointments.
  • Scan medical records, appointment requests, referrals into EMR.
  • Print off physician schedules at the beginning of the day.
  • Send reports to physician secretaries and/or medical assistants.
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