Front Office
Family Medical Center of Hastings•Hastings, NE
•Onsite
About The Position
This full-time position offers an exceptional work-life balance with a schedule of 36–40 hours per week, Monday through Friday, no weekends, no holidays, & one afternoon off each week. The Front Office role involves greeting patients with a pleasant personality, managing phones, scheduling appointments, documenting and managing charts, collecting payments, and managing referrals.
Requirements
- Minimum education: High School Diploma/ GED
- Communicate with patients and others
- Ability to maintain accurate records and attention to detail
- Essential computer skills are necessary
Responsibilities
- Greet and make patients feel comfortable being here
- Assist nurse with patient arrivals and departures
- Answer and direct all incoming phone calls
- Document messages regarding patient care in our Electronic Medical Record (EMR) for our providers and clinical team
- Schedule appointments using computerized system
- Accept payments
- Coordinate handling of accounts with the Business office as needed
- Verify and update patient demographics and insurance coverage
- Manage the flow of medical records, patient charts and other documents
- Generate and manage appointment listings and reports
- Help patients with follow-up appointments, referrals, scheduling testing in other locations and any other assistance the patient needs
- Assist in keeping the office efficient, clean and organized
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
