Front Office Team Lead

Moreau Physical Therapy • Natchitoches, LA

6d • Onsite

About The Position

Moreau Physical Therapy is seeking a dynamic individual to join us as a Full Time Front Office Team Lead. This onsite position offers a competitive pay range of $14.00 - $18.00 per hour, based on your experience. Join Moreau Physical Therapy as a Front Office Team Lead and immerse yourself in a role where each day is filled with excitement and variety. From warmly greeting patients to skillfully managing phone inquiries, scheduling appointments, and tracking attendance, you will be at the forefront of our customer-centric approach. Your attention to detail will be showcased as you expertly handle tasks such as collecting co-pays and co-insurances, faxing, scanning documents, and tackling other essential clerical duties. No two days will be the same in this fast-paced environment, offering you the chance to showcase your problem-solving skills and passion for excellence.

Requirements

• Exceptional customer service skills
• Reliable
• Flexible
• Courteous
• Helpful
• Friendly
• Self-motivated
• Sense of urgency in task execution
• Ability to work independently in a fast-paced environment
• Ability to multitask
• Highly organized
• Willingness to take corrective criticism
• Team player mentality
• Attention to detail
• Pleasant telephone presence
• Commitment to excellence
• Problem-solving skills
• Customer-centric mindset

Responsibilities

• Greeting patients
• Managing phone inquiries
• Scheduling appointments
• Tracking attendance
• Collecting co-pays and co-insurances
• Faxing
• Scanning documents
• Performing essential clerical duties
• Ensuring excellence in front office operations
• Leading a team that puts customers at the center

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Paid Time Off
• Uniform Allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed