Front Office Support

Diamonds Direct • Schaumburg, IL

13h • Onsite

About The Position

The Front office role is a customer-facing position that involves a variety of tasks, including administrative, clerical duties, and customer service. Front office employees often interact with clients, customers, and employees, and are responsible for creating a positive office atmosphere and ensuring a smooth experience for everyone who visits. We are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors.

Requirements

• Excellent communication and interpersonal skills
• Ability to prioritize tasks and manage time
• Previous customer service/front desk experience
• Proficient computer skills
• Warm and welcoming demeanor
• Ability to multi-task
• Must be able to work SATURDAYS

Responsibilities

• Welcoming customers and visitors in a courteous and professional manner
• Answering incoming calls, taking messages, and redirecting calls to the appropriate person or department
• Keeping the office clean and organized, and performing inventory of office supplies
• Providing people with information and directing visitors
• Accurately type appraisals and other necessary documentation as required.
• Oversee the guest check-in process, ensuring all visitors are accounted for and receive the necessary assistance during their stay.
• Act as the eyes on the floor, monitoring the environment and guest experiences, and reporting any issues or needs to management promptly.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed