Operation Support Staff (Front Office)
About The Position
Operation Support Staff (Front Office) Laguna Beach Community Clinic is a non-profit community medical clinic dedicated to providing high-quality, accessible care to all - regardless of ability to pay. We are seeking a full-time Operations Support to join our team in the front office. We operate a fast-paced, team-oriented, friendly environment dedicated to providing the best medical care to our patients. This position r equires exceptional interpersonal skills, as the people in this position are most often the first and/or last point of contact for patients of the Clinic.
Requirements
- Bilingual in Spanish
- Previous Medical Front Office experience
- Knowledge and skill in filing, typing, and computer literacy.
- Ability to maintain an organized work environment.
- Excellent interpersonal skills/customer service and the ability to interact with a diverse patient population.
- Ability to work one-two Saturdays per month on a rotating basis.
Nice To Haves
- Medical Assistant (MA) certification preferred.
Responsibilities
- Answer phones
- Schedule appointments for new and on-going patients
- Complete intake and check-out procedures
- Maintain patient health records.
- Explain Clinic policies and procedures
- Establish mode of payment
- Use the Clinic's integrated database system effectively and efficiently
- Maintain knowledge of publicly funded programs such as MSI, CHOP, CTU, Medicare, FPACT, CalOPTIMA, MediCal, etc.
Benefits
- Medical, dental, and vision coverage; FSA and HSA
- 401(k) plan with Company match
- Paid vacation and holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
