Front Office Supervisor

Conway Regional • Conway, AR

1d • Onsite

About The Position

Directly responsible for the supervision of the Customer Service Representatives in the clinic setting. Maintains oversight of front office efficiency initiatives and identifies areas of performance improvement opportunity. Monitors over-the-counter collections and reports findings to the clinic Practice Manager. Ensures appropriate scheduling of clinic patients for treatment, processing patients’ demographic, insurance, and financial information, and coordinating with nursing staff and physicians to provide efficient services to patients of the Conway Regional Health System clinics within the physician enterprise.

Requirements

• High School Graduate
• Customer Oriented
• Excellent Verbal and Written Communication Skills
• Basic Computer Skills
• Supervisor Experience
• Ability to Multitask
• Ability to Handle a Busy and Stressful Environment.

Nice To Haves

• Bachelor’s Degree Preferred

Responsibilities

• Supervision of Customer Service Representatives in the clinic setting.
• Oversight of front office efficiency initiatives.
• Identification of areas of performance improvement opportunity.
• Monitoring of over-the-counter collections and reporting findings to the clinic Practice Manager.
• Ensuring appropriate scheduling of clinic patients for treatment.
• Processing patients’ demographic, insurance, and financial information.
• Coordinating with nursing staff and physicians to provide efficient services to patients of the Conway Regional Health System clinics within the physician enterprise.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees