Front Office Supervisor- Residence Inn Downtown Bozeman
Level5 Hospitality•Bozeman, MT
•Onsite
About The Position
We are seeking a skilled Front Desk Manager to join our team. The ideal candidate will have a strong background in hotel management and exceptional guest service skills. If you are multilingual and have experience in front desk operations, this position is perfect for you.
Requirements
- Proficiency in hotel management software systems
- Excellent customer service and communication skills
- Strong understanding of hospitality industry practices
- Knowledge of front desk procedures and night audit processes
Nice To Haves
- Multilingual abilities are a plus
- Hotel experience: 1 year (Preferred)
Responsibilities
- Manage all front desk activities such as check-ins, check-outs, and guest inquiries
- Ensure smooth operation of the night audit process
- Handle guest relations and resolve any issues promptly
- Supervise front desk staff and provide training as needed
- Maintain a professional and welcoming atmosphere at the front desk
- Utilize phone etiquette to handle incoming calls effectively
Benefits
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
