Front Office Staff
Gladwell Orthodontics•Wake Forest, NC
About The Position
The Front Office Staff will be responsible for a variety of administrative and customer service tasks to ensure the smooth operation of the office. This includes managing appointments, handling patient information, processing payments, maintaining schedules, and communicating with patients and referring offices. The role also involves maintaining the tidiness of the waiting area and potentially assisting with office barista duties.
Requirements
- High school diploma or equivalent required
- A minimum of two years of front office experience preferably in a dental setting
- Proficiency with Microsoft Office Suite
- Knowledge of dental software strongly preferred
Responsibilities
- Schedule and confirm patient appointments
- Collect insurance info for all new patient appointments
- Collect all monies due for services rendered
- Develop and maintain doctor/assistant schedules as necessary
- Greet and check patients in and out, before and after treatment
- Present financial contracts
- Phone calls
- Referring Office Communication
- Keeping lobby/game room Tidy
- Cross trained as office barista
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
