Front Office Specialist
TriHealth•Cincinnati, OH
•Onsite
About The Position
Make a difference every day as a Front Office Specialist at TriHealth. Join a compassionate, servant led team committed to excellence in patient care service while working in a supportive, high-energy environment. We offer career growth opportunities, a comprehensive benefits package, and competitive shift differentials as appropriate for your shift worked. Apply today and grow your career with a team that truly values you.
Requirements
- High School Diploma or GED Degree (Required)
- 1 - 2 years experience in a related field (Required)
Responsibilities
- Answering, handling and screening incoming telephone calls
- Greeting and registering patients
- Filing and preparing charts
- Check-out functions, including review of encounter form data
- Collection of co-payments
- Scheduling follow-up appointments
- Day-end reconciliation duties
- Completing charge/receipt-entry and charge-receipt summaries for all office-related services
- Preparing daily bank deposits
- Collects co-pay or other payments from patient
- Assists others as needed
- Exhibits professional telephone techniques
- Refers calls according to established guidelines
- Greets patients, determines their needs and responds in courteous and professional manner
- Pulls and prepares charts for patient visits
- Schedules patient appointments, makes reminder calls, registers new and updates patient information
Benefits
- Medical
- Dental
- Vision
- Paid time off
- Retirement plans
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
