Front Office Specialists (St. Augustine Medical)
RURAL HEALTH CARE INC dba Aza Health• St. Augustine, FL, US, FL
•Onsite
About The Position
The Front Office Specialist is a multi-functional, fast-paced, customer-oriented position. The incumbent may be responsible for one or more of the following: Customer Care Specialist, Backup Support, Cashier, File Room and/or Telephone Operator. Each of these responsibilities serves an integral role in AH operations. One of your primary responsibilities is customer service and a team spirit.
Requirements
- Customer service skills
- Team spirit
- Interpersonal communication skills
- Ability to assist patients with paperwork
- Computer system proficiency for billing and record purposes
- Translation skills
Responsibilities
- Greet patients in a polite, prompt and helpful manner.
- Receive and take accurate telephone messages.
- Strong interpersonal communication skills to support team efforts to the organization.
- Direct customers to the appropriate resources when necessary.
- Assist patients with necessary paperwork as needed.
- Complete necessary paperwork such as encounter forms; uses computer system to generate information necessary for billing.
- Inform appropriate nursing staff of the patient’s arrival.
- Enter all information and verify information for billing and records purposes.
- Translation
- Confirming appointments
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
