Front Office Specialist

Kemps • Huntington, IN

9d • Onsite

About The Position

Kemps Dairy has immediate job openings for a Front Office/Route Settlement Specialist supporting their finance team. This role plays a critical part in ensuring delivery operations run smoothly by verifying routes, reconciling paperwork, and resolving discrepancies. The specialist will also answer phones and assist people entering the plant. The role involves working closely with drivers, warehouse teams, and supervisors while following Good Manufacturing Practices (GMP) and helping maintain accurate, efficient operations. Kemps Dairy is a farmer-owned brand of Dairy Farmers of America (DFA).

Requirements

• High school diploma or equivalent
• Strong attention to detail and accuracy
• Comfortable using Microsoft Office and computer systems
• Strong communication and teamwork skills
• Ability to stay organized and problem-solve in a fast-paced environment

Nice To Haves

• 1–3 years of experience in inventory, accounting, logistics, or office support

Responsibilities

• Review and reconcile driver paperwork, delivery tickets, and invoices
• Investigate overages, shortages, returns, and product discrepancies
• Verify route information and ensure system accuracy
• Analyze daily, weekly, and monthly variances
• Partner with drivers, supervisors, and warehouse teams to resolve issues
• Support training on route settlement and end-of-day processes
• Identify errors and improve process accuracy
• Answer phones and help people as they come into the plant

Benefits

• Monday–Friday schedule (no weekends!)
• Day shift hours: 7:30 AM – 4:30 PM (Hour Lunch)
• Stable, full-time opportunity
• Work with a supportive, team-oriented environment
• Career growth opportunities within DFA

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED