Front Office Specialist
Mindfully•Fairfield, OH
•Onsite
About The Position
Mindfully Psychiatry is seeking a Front Office Specialist to join our office in Fairfield, OH. You will work with Psychiatrists and our Psychiatric Nurse Practitioners. This position plays a key role in patient care, working with our physician and other staff to provide the best in patient care. This role will be full-time, working Monday-Friday, 8a-4p.
Requirements
- Excellent interpersonal and communication skills.
- High School diploma or equivalent.
- Basic knowledge of medications and medical terminology.
- Must have proficient computer skills.
Nice To Haves
- Graduate of a Medical Assistant program preferred, but not required.
- 1-3 years’ experience working medical receptionist in a psychiatric office.
- Knowledge of Electronic Health Records systems
- Knowledge of psychiatry
Responsibilities
- Answers the telephone promptly and courteously, screen calls, takes messages, provides information, and follows up on patient issues in a timely manner.
- Schedules patient appointments and procedures ordered by the providers.
- Collaborates with other scheduling staff and provider(s) in the coordination of appointment scheduling.
- Provide support to providers by completing OARRS reports, Prior Authorizations, and responding to fax and emails requests for information.
- Follows system and office policies and procedures with special attention to attendance and punctuality, confidentiality, dress code, and safety.
- Completes mandatory education and training to maintain organization and department specific competencies and requirements.
- Maintains applicable certification/licensure.
- Assists with the Transcranial Magnetic Stimulation service by obtaining precertification of patients, procedure scheduling, and performing treatments.
- Doing follow-up on patients as needed.
- Obtain vitals as needed on patients in the office.
- Assisting with other office responsibilities and duties as assigned.
Benefits
- Health, vision, and dental
- Paid time off
- Paid holidays plus floating holiday
- HSA with employer match
- Dependent care FSA
- Employer-paid Life and AD&D insurance
- Employer-paid short-term and long-term disability
- WellWorks wellness program
- Employee assistance program
- 401k with employer match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
