Front Office Specialist (FOS) – Primary Care

Southwoods Health • Boardman, OH

11h • Onsite

About The Position

The Southwoods Mission At Southwoods Health, we believe the patient experience extends far beyond clinical care. As a Front Office Specialist, you are the first point of contact for our patients. We seek a professional who balances high clinical efficiency with our absolute standard: It's not just about the treatment, but how you're treated.

Requirements

• Prior medical receptionist or front office experience within a medical practice is highly preferred.
• High proficiency with Microsoft Office applications and a strong baseline knowledge of medical terminology.
• Elite customer service capabilities, meticulous attention to data detail, and a polished presentation.
• Well-developed problem-solving skills coupled with a collaborative, team-first attitude.

Responsibilities

• Seamlessly execute patient registration, check-in, and check-out workflows.
• Collect patient co-pays and perform precise real-time insurance verification.
• Coordinate all clinic follow-up appointments and deliver clear post-visit guidance.
• Facilitate inbound telephone triage and relay accurate messages to providers.
• Partner closely with medical assistants and clinical staff to maintain swift patient flow.

Benefits

• Secure a stable, full-time daylight career with consistent Monday through Friday hours.
• Join an award-winning, locally owned healthcare network serving northeast Ohio.
• Benefit from a positive, highly professional office team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed