Front Office Specialist
About The Position
Sol Physical Therapy is seeking a Front Office Specialist to join their team. This role is crucial in creating a welcoming environment for patients and ensuring the smooth operation of the clinics. The Front Office Specialist will be responsible for coordinating patient flow from check-in to check-out, answering phones, scheduling appointments, and supporting therapists. This position offers the opportunity to gain experience in a fast-paced clinical environment within a supportive, team-oriented healthcare setting focused on sports medicine and orthopedic rehabilitation.
Requirements
- High school graduate or equivalent.
- 1+ years of previous knowledge in a medical front office environment.
- Excellent telephone skills.
- Proficient in Word and Excel.
- Team player attitude and energetic with a focus on excellent customer service.
- Flexible, organized, and reliable.
- Great time management skills.
- Attentive to detail.
Nice To Haves
- Experience with medical software preferred.
Responsibilities
- Coordinate all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out.
- Greet patients with a smile in a fun and energetic clinic.
- Answer phones.
- Perform electronic scheduling and book appointments.
- Conduct data entry.
- Validate current personal and financial information.
- Verify insurance benefits.
- Collect money over the counter.
- Handle faxing and filing.
- Perform any other assigned duties.
Benefits
- 401k
- health insurance
- dental insurance
- vision insurance
- generous Paid Time Off
- Employee discount plans
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
